The full Business Case 

• Strategic Case – Establishes the case for metering in Stage 1 by defining the problem or opportunity, strategic alignment, and expected outcomes. Delivering better outcomes for customers and the community by in creasing accuracy of bills and charges “only pay for what they use”

• Economic Case – Demonstrates investment value for money by assessing options, comparing costs and benefits, and identifying the preferred solution for metering.

• Commercial Case – Tests whether the proposed metering investment is commercially viable, outlining delivery models, procurement approach, and key contractual arrangements.

• Financial Case – Confirms affordability, funding sources, and the financial implications of the preferred metering option over time.

• Management Case – Describes how the metering programme will be managed, including governance, risk management, change control, and benefits realisation.

Strategic Assessment - This stage  provides the rationale for the project, evidences the strategic fit, and defines the objectives and critical success factors

Indicative Business Case - This stage gives decision makers an indication of the preferred way forward for an investment.

Detailed Business Case - This stage recommends a preferred option that optimises value and presents the delivery strategy of the investment.

Implementation Business Case - This stage seeks approval from decision-makers to enter into commercial contracts for the provision of the selected option.