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MWater Advance
Water Sector Adviser · New Zealand

Direction.
Clarity.
Momentum.

New Zealand water is moving to regulated, customer-focused organisations that will be judged on evidence and results. I work alongside the leaders taking it there: seeing what's coming, working out what needs to be done, and how to tackle it with their team.

€50 million
Non-domestic metering programme delivering Ireland's National Water Pricing Policy, with c. 60,000 meters across nine counties
$18 billion
Three waters assets covered by Wellington Water's first Strategic Asset Management Plan, which I led
25%
Drop in peak-day demand from the $9.8 million Kāpiti universal metering and volumetric charging programme I led
$36 million
Kāpiti source and storage investment deferred by around 40 years as a result of metering
Since 2014
No summer water restrictions on the Kāpiti Coast since metering began
3 national guides
Water New Zealand guidance: wrote the How to Water Meter Guide and the Asset Data Standards implementation guide, and contributed to the 2017 Water Metering Good Practice Guide
Where Water Is Heading

Four shifts every water leader will face this decade

The reforms set the structure. How each organisation responds to these shifts will decide how it performs, what it costs its customers, and how much its community trusts it.

Regulated

Performance in public view

Commerce Commission information disclosure puts investment, performance and asset condition on the record every year. Boards will need to show the evidence behind their decisions, and the first disclosures set the baseline they are measured against.

Value for money

Water treated as a resource that comes at a cost

Water productivity, metering and how water is charged for are now questions every water services strategy has to answer. Organisations that answer them early can shape demand and defer investment.

Digital transformation

Networks that produce data

National asset data standards and smart metering turn networks into a source of information. The value comes from using that data in planning, investment and customer service.

Connected

Bigger organisations, the same communities

New water organisations make decisions further from the communities they serve. Engagement, transparency and clear reasons for each decision matter more as a result.

My work is helping leaders act on these shifts early, while they still have room to choose.
About

Judgement built where the decisions were real

I'm Marty Cole, and MWater Advance is my independent advisory practice. I've spent more than 30 years in public water services, most of it inside the councils and water organisations I now advise.

At Kāpiti Coast District Council I led asset management and investment planning across three Long Term Plan cycles and delivered the district's universal water metering and volumetric charging programme. At Wellington Water I led the region's first Strategic Asset Management Plan and its strategy-led investment planning framework. Before that I led a €50 million non-domestic metering programme in Ireland.

Today I work beside chief executives and water services managers on what Local Water Done Well and economic regulation mean for them: the decisions in front of them, how to frame them, and how to get their teams moving.

Your Adviser

Marty Cole
  • BE (Civil), CEng
  • Former Chair, Water Services Managers Group, Water New Zealand
  • Writer, Water New Zealand three waters Asset Data Standards implementation guide
  • Co-author, Water Productivity paper, Water New Zealand 2026 conference
✉ marty.cole@mwaternz.com 📞 +64 22 074 7114
How I Work

See what's coming, work out what needs to be done, get your team moving

I work alongside chief executives, water services managers and their teams in councils and the new water organisations.

Direction

What's coming

Economic regulation, information disclosure, water services strategies and the move to new water organisations all land on the same people. I read what's coming and set out what it means for your organisation early enough for you to act on it.

  • Regulation and information disclosure readiness
  • Input to water services strategies
  • Organisation performance and efficiency uplift
Clarity

What needs to be done

I work out the real problem and the decision it needs, then put it in a form your chief executive and board can act on.

  • Problem definition and framing
  • Decision papers and investment cases
  • Water metering and volumetric charging decisions
Momentum

How to tackle it

I work inside your team to turn the decision into a staged plan your people can carry, and build their capability as we go.

  • Roadmaps and improvement plans
  • Leadership and cross-council workshops
  • Coaching and capability building
I stay until the decision is made, the plan is agreed and your team is underway, then I step back.
Where I've Helped

Recent and past work

A selection of the problems I've framed and the work that followed.

Kāpiti Coast District Council

Universal water metering and volumetric charging

Led the $9.8 million programme that introduced universal metering and volumetric charging. Peak-day demand fell 25%, average-day demand 21%, and c. $36 million of source and storage investment was deferred by around 40 years.

Wellington Water

First Strategic Asset Management Plan

Led the first SAMP and the 2021–24 strategy-led investment planning framework across c. $18 billion of three waters assets, giving councils clearer sight of risk, performance and funding trade-offs.

A district council

Long-term wastewater treatment strategy

Shaping the long-term strategy and staged investment for a wastewater treatment plant, working with the council's team and its consultants.

A new water organisation

Framing the water metering decision

Working with the chief executive to set out the case for metering and the next steps the board needs to take.

Water New Zealand

Three waters Asset Data Standards implementation guide

Wrote the guide that helps water organisations put the national asset data standards into practice.

Where to Start

Situations where an independent view helps

These are the conversations that usually start a piece of work. If one sounds like your organisation, call me.

"Economic regulation is coming and we don't know where to start."

Working out what the Commerce Commission regime asks of you, where the gaps are, and which two or three things to do first.

"We're deciding whether to meter, and the politics are hard."

Building a case that holds up on the evidence, with the community and at the council table.

"Our investment programme isn't affordable and something has to give."

Making the trade-offs visible: what deferral costs in service and risk, and which choices can be reversed later.

"We're standing up a new water organisation and don't know what good looks like."

Setting up under Local Water Done Well: what the organisation needs on day one, and the order to build the rest in.

"Our business cases keep getting sent back."

Evidence, options analysis and benefit logic built to hold up with auditors, elected members and the public.

Get in Touch

What's the decision in front of you?

If something is coming up and the way forward isn't clear yet, give me a call.

Resources

Articles & Publications

Articles and papers on the issues facing New Zealand water organisations.

Publications: Water Metering

  • 📄
    2025
    Water Metering: It Just Makes Good Sense
    Water New Zealand article on the case for water metering. Download PDF
  • 📄
    2016
    Kāpiti Coast Water Metering Success
    Article on the Kāpiti Coast metering programme, Water New Zealand. Download PDF
  • 📊
    2015
    Water Metering and Beyond
    Presentation on metering strategy, Water New Zealand. Download PPTX

Publications: Asset Management

  • 📄
    2017
    Keeping Water in the Pipes
    Water loss management, Water New Zealand. Download PDF
  • 📄
    2014
    Kāpiti Coast Asset Criticality: Paper
    A framework for first things first, Water New Zealand. Download PDF
  • 📊
    2014
    Kāpiti Coast Asset Criticality: Presentation
    Conference presentation, Water New Zealand. Download PDF
  • 📄
    2018
    Adaptive Management Consent: Paper
    Adaptive management in practice, IPWEA. Download PDF
  • 📊
    2018
    Adaptive Management Consent: Presentation
    Conference presentation, IPWEA. Download PDF
  • 📄
    2016
    Monitoring the River Recharge Scheme
    Monitoring outcomes, IPWEA. Download PDF
  • 📄
    2016
    Account Alignment Programme
    National Performance Review, Water New Zealand. Download PDF

Want to discuss any of these topics?

I'm happy to talk through the thinking behind any of these.

Resources

Regulation Readiness

Tools and articles to help you prepare for economic regulation.

Need help navigating regulation readiness?

I can help you work out where you stand and what to do first.

Resources

Water Metering Resources

Metering references, research and articles in one place.

Key Reference Documents

MWater Articles on Metering

International Research & Reports

Planning a water metering programme?

I can help you frame the decision and the next steps.