New Zealand water is moving to regulated, customer-focused organisations that will be judged on evidence and results. I work alongside the leaders taking it there: seeing what's coming, working out what needs to be done, and how to tackle it with their team.
The reforms set the structure. How each organisation responds to these shifts will decide how it performs, what it costs its customers, and how much its community trusts it.
Commerce Commission information disclosure puts investment, performance and asset condition on the record every year. Boards will need to show the evidence behind their decisions, and the first disclosures set the baseline they are measured against.
Water productivity, metering and how water is charged for are now questions every water services strategy has to answer. Organisations that answer them early can shape demand and defer investment.
National asset data standards and smart metering turn networks into a source of information. The value comes from using that data in planning, investment and customer service.
New water organisations make decisions further from the communities they serve. Engagement, transparency and clear reasons for each decision matter more as a result.
I'm Marty Cole, and MWater Advance is my independent advisory practice. I've spent more than 30 years in public water services, most of it inside the councils and water organisations I now advise.
At Kāpiti Coast District Council I led asset management and investment planning across three Long Term Plan cycles and delivered the district's universal water metering and volumetric charging programme. At Wellington Water I led the region's first Strategic Asset Management Plan and its strategy-led investment planning framework. Before that I led a €50 million non-domestic metering programme in Ireland.
Today I work beside chief executives and water services managers on what Local Water Done Well and economic regulation mean for them: the decisions in front of them, how to frame them, and how to get their teams moving.
I work alongside chief executives, water services managers and their teams in councils and the new water organisations.
Economic regulation, information disclosure, water services strategies and the move to new water organisations all land on the same people. I read what's coming and set out what it means for your organisation early enough for you to act on it.
I work out the real problem and the decision it needs, then put it in a form your chief executive and board can act on.
I work inside your team to turn the decision into a staged plan your people can carry, and build their capability as we go.
A selection of the problems I've framed and the work that followed.
Led the $9.8 million programme that introduced universal metering and volumetric charging. Peak-day demand fell 25%, average-day demand 21%, and c. $36 million of source and storage investment was deferred by around 40 years.
Led the first SAMP and the 2021–24 strategy-led investment planning framework across c. $18 billion of three waters assets, giving councils clearer sight of risk, performance and funding trade-offs.
Shaping the long-term strategy and staged investment for a wastewater treatment plant, working with the council's team and its consultants.
Working with the chief executive to set out the case for metering and the next steps the board needs to take.
Wrote the guide that helps water organisations put the national asset data standards into practice.
These are the conversations that usually start a piece of work. If one sounds like your organisation, call me.
Working out what the Commerce Commission regime asks of you, where the gaps are, and which two or three things to do first.
Building a case that holds up on the evidence, with the community and at the council table.
Making the trade-offs visible: what deferral costs in service and risk, and which choices can be reversed later.
Setting up under Local Water Done Well: what the organisation needs on day one, and the order to build the rest in.
Evidence, options analysis and benefit logic built to hold up with auditors, elected members and the public.
Articles, guides and tools from my work in the New Zealand water sector.
Guides and tools to help water organisations prepare for economic regulation.
Explore →Commentary, analysis, and publications on the issues shaping NZ's water sector.
Read more →Reference documents, articles, and practical resources covering metering strategy.
Explore →12 questions. Instant actionable insight report delivered to your inbox.
Take the quiz →If something is coming up and the way forward isn't clear yet, give me a call.
Articles and papers on the issues facing New Zealand water organisations.
On the shift in mindset with the arrival of the WRC's Smart Metering Playbook.
Read on LinkedIn →Key takeouts from the 2026 NIP and what they mean for the water sector.
Read on LinkedIn →Arranging financial accounts to align with mandatory categories before year end.
Read on LinkedIn →Analysis of the Commerce Commission's draft disclosure requirements.
Read on LinkedIn →What the first Water Services Delivery Plans show.
Read on LinkedIn →What matters most and where to direct your energy first.
Read on LinkedIn →Making the economic and operational case for water metering.
Read on LinkedIn →I'm happy to talk through the thinking behind any of these.
Tools and articles to help you prepare for economic regulation.
A 12-question quiz delivering an actionable Insight Report straight to your inbox. Takes 2 minutes and gives you a practical starting point for your readiness journey.
Take the 2-Minute Quiz →Arranging financial accounts to align with mandatory regulatory categories before year end.
Read on LinkedIn →Analysis of the Commerce Commission's draft requirements and actions to take now.
Read on LinkedIn →What the first WSDPs reveal and what it means for your organisation.
Read on LinkedIn →What matters most and where to direct your energy when getting started.
Read on LinkedIn →Key takeouts from the 2026 NIP and what they confirm about the direction of travel.
Read on LinkedIn →I can help you work out where you stand and what to do first.
Metering references, research and articles in one place.
The shift in mindset that comes with the WRC's Smart Metering Playbook and what it means for NZ.
Read on LinkedIn →Making the economic and operational case for water metering in a NZ context.
Read on LinkedIn →I can help you frame the decision and the next steps.